Join goeasy as the Director of Performance Strategy in Collections, where you'll influence key business outcomes. This role combines strategic leadership with a focus on customer success. In this strategic position at goeasy, you will be responsible for elevating the Collections function through cutting-edge thinking and data analysis.

We are looking for a highly analytical leader with a strong operational background to redefine customer interactions and optimize collections processes. Your insights will empower the business to achieve new heights. Key Responsibilities:

- Lead and define the Collections performance strategy
- Identify and act on customer and portfolio performance enhancement
- Drive business initiatives across multiple operational areas




- Utilize data for informed decision-making and strategy development
- Foster team performance and leadership development Requirements:
- 8-15 years in Collections, Operations, or Financial Services
- Exceptional analytical and problem-solving skills
- Experience in leading transformational business changes
- Ability to implement strategies aligning with business aims
- Knowledge in managing third-party Collections partnerships beneficial Champion innovative Collections strategies while driving performance and customer satisfaction at goeasy.

📌 Director of Performance Strategy at goeasy (Mississauga)
🏢 goeasy
📍 Mississauga