Join Eataly as the Director of Store Operations, where passion for Italian cuisine meets strategic leadership! Shape the store's mission while managing a multifaceted team in a vibrant market. Reporting to the Senior Director, this critical position requires a seasoned leader with a background in high volume environments. You will direct store strategies, optimize operations, and ensure compliance while driving financial success.

Your role will be pivotal in establishing key performance indicators and responding to guest feedback, embodying Eataly’s commitment to quality service and culinary excellence. Key Responsibilities:

- Direct cross-departmental operations and strategies
- Motivate the team by leading through example




- Monitor KPIs to improve store performance
- Collaborate with HR on hiring and team development
- Represent the brand within the community Requirements:
- Bachelor’s Degree mandatory
- 8+ years management experience in rapid-paced settings
- Proficiency in Excel, PowerPoint, and other tools
- Strong problem-solving and organizational skills
- Deep knowledge of Italian food is a plus Utilize your expertise in operations and team leadership to champion Eataly’s exceptional brand as the Director of Store Operations.

📌 Director of Store Operations at Eataly (Toronto)
🏢 Eataly
📍 Toronto