Elevate your career in client services as a Case Manager with iA Financial Group. Focus on delivering exceptional support while managing disability claims in a cooperative setting.

This Case

Manager position involves continuous assessment and administration of disability claims, connecting with clients to ensure their needs are met. You will leverage your communication skills to interact effectively with both English and French-speaking clients. Bring your teamwork and analytical skills to improve processes and outcomes within the department. Key Responsibilities:

- Assess and manage short and long-term disability claims
- Analyze claim documentation thoroughly for accuracy
- Deliver high-level customer service during the claim process
- Collaborate on complex case discussions with your team
- Drive continuous departmental improvements and practices Requirements:
- Proven customer-focused approach to service
- Relevant experience in the insurance field is a plus
- Ability to thrive under pressure and tight deadlines
- Proficient in Microsoft Office tools
- Advanced English and French language skills required Support clients in their claims journey while advancing your career at iA Financial Group.

📌 Disability Claims Case Manager Role (Montreal)
🏢 Iaawg
📍 Montreal