Be a crucial point of contact for patients at Shoppers Drug Mart in Mississauga, Ontario. Your role as a Patient Care Specialist will involve empathetic support and ensuring seamless program access.

As a Patient Care Specialist, you will manage patient support programs by providing high-quality service and addressing patient needs effectively. This position demands attention to detail and a strong commitment to patient advocacy. Your role will encompass understanding medical reimbursement mechanisms, coordinating program services, and working collaboratively with healthcare professionals to enhance patient experiences.

Key Responsibilities:



• Serve as primary contact for enrolled patients • Conduct welcome calls and gather patient information • Explain all program offerings and services • Advocate for patients by exploring funding options • Monitor patient adherence and coordinate medication delivery

Requirements: • 2-3 years’ experience in healthcare or pharmaceutical field • Solid knowledge of reimbursement plans • Excellent communication skills in French and English • Experience in a customer service or call center environment • Flexible availability between 8:00 AM to 8:00 PM

Utilize your healthcare expertise and dedication to improve patient journeys at Shoppers Drug Mart in Mississauga. #J-18808-Ljbffr

📌 Patient Care Specialist at Shoppers Drug Mart (Winnipeg)
🏢 Socket.dev
📍 Winnipeg