Drive customer satisfaction at goeasy as a Customer Service Expert in our innovative contact center. Utilize your bilingual skills to assist customers with financial and home needs.

At goeasy, you’ll play a transformational role supporting easyfinancial and easyhome brands. Your commitment to excellence will be vital in creating positive experiences through effective communication. Handling various channels including phone, chat, and social media, you will engage with customers and address their inquiries accurately and compassionately.

Key Responsibilities: • Engage customers in both French and English • Resolve issues through compassionate inbound call support • Implement effective solutions based on company knowledge • Handle high call volumes efficiently with accuracy • Follow company policies while maintaining excellent service

Requirements: • Bilingual proficiency in French and English • Experience in a related customer service workplace • Strong written and verbal communication skills • Familiarity with Microsoft Office applications • Capacity to thrive in a dynamic workspace

Grow your customer service career by joining a recognized workplace at goeasy! #J-18808-Ljbffr

📌 Customer Service Expert at goeasy (Winnipeg)
🏢 goeasy
📍 Winnipeg