Lead security operations at Gateway Casinos as a Security Supervisor. Focus on team management and outstanding guest interactions while ensuring facility safety.
In this essential role, you will supervise the security team, oversee operations, and deliver exceptional customer service. You will monitor floor traffic, respond to incidents, and ensure compliance with all safety regulations. The position requires conducting investigations, managing access, and maintaining a clean, safe work environment.
Key Responsibilities:
• Manage team performance and training needs
• Oversee safety and human resources for the team
• Communicate suspicious activity to management
• Escort individuals and provide first aid as needed
• Maintain daily reports and safety logs
Requirements:
• Previous security experience is beneficial
• Robust customer service skills are required
• Excellent analytical and communication abilities
• Must obtain registration as a gaming assistant
• Completion of Gaming Security training or valid license
Contribute to the safety and enjoyment of guests at Gateway Casinos in this leadership role.
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📌 Gateway Casinos Security Team Leader (Burnaby)
🏢 Grand Villa Casino
📍 Burnaby