Become an IT Systems Specialist at Kiokii in Markham, Ontario, specializing in ERP and POS system administration. Drive optimal functionality in a growing retail environment.

Kiokii is seeking an IT Systems Specialist to support its expanding IT operations team. This full-time position will involve managing NetSuite, Heading POS, and Microsoft 365 administratively. You will be responsible for resolving technical issues, collaborating with partners, and maintaining IT documentation. If you are a self-starter with a strong technical background in retail, this role is for you.

Key Responsibilities:



• Serve as the primary support for critical business systems • Troubleshoot system performance problems proactively • Document system configurations and user guides • Collaborate with ERP and POS vendors on support issues • Manage IT helpdesk ticketing system and requests

Requirements: • 3-6 years of IT systems support experience • Direct experience with ERP/POS systems preferred • Proficient in SQL and REST APIs for system troubleshooting • Robust organizational skills and attention to detail • Mandarin proficiency for vendor communications

Leverage your IT expertise to enhance Kiokii's operational capabilities and system stability. #J-18808-Ljbffr

📌 IT Systems Specialist Role with Kiokii (Winnipeg)
🏢 Kiokii
📍 Winnipeg