Maximize application efficiency as a Senior Application Configuration Lead with HCLTech. Ensure business applications are secure, reliable, and effectively aligned with business needs.
This senior position requires you to liaise with various stakeholders including software vendors and infrastructure teams. You'll focus on administering platforms like Jetty-based applications and CRAFT AMS while managing day-to-day configurations and access permissions. Your role will also involve facilitating continuous improvement and resolution of high-priority issues.
Key Responsibilities:
• Manage SLAs for tickets and change requests
• Analyze root causes for major customer issues
• Develop status reports to minimize risks
• Enhance team productivity through guidance and support
• Maintain comprehensive documentation of configurations
Requirements:
• 5+ years of experience in application administration
• Expertise in managing various application environments
• Strong troubleshooting and customer service focus
• Familiarity with industry-leading applications
• Ability to document processes effectively
Elevate application governance while collaborating across teams at HCLTech.
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📌 Senior Application Configuration Lead (East Gwillimbury)
🏢 HCL Technologies
📍 East Gwillimbury