Join our Vernon, BC resort as a full time Guest Service Supervisor. This role emphasizes guest relations, reservation management, and staff supervision to create exceptional guest experiences.
Candidates should have a secondary school diploma and one to two years of relevant experience in hospitality. You will be responsible for handling guest registrations, managing feedback, and ensuring smooth operations during guest arrivals and departures. Strong interpersonal skills and superior organization will be key to your success in this position.
Key Responsibilities:
• Engage effectively with resort guests and partners
• Process guest registrations and special requests
• Manage group arrivals and departures efficiently
• Train and supervise Guest Service Agents
• Enforce procedures to enhance operational revenue
Requirements:
• Secondary school diploma mandatory
• 1-2 years’ experience in guest services
• Understanding of debit and credit transactions
• Strong communication and organizational skills
• Quick to adapt with excellent judgment
Supervise a dedicated team and enhance guest interactions at our resort in Vernon.
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📌 Full-Time Guest Service Supervisor (Vernon)
🏢 Prestige Vernon Hotel
📍 Vernon