Join TD Canada Trust in Calgary as a Customer-Focused Banking Associate. This role involves assisting clients with their banking needs and guiding them towards appropriate solutions.
In this position, you will establish and maintain relationships with customers, helping them navigate their financial queries effectively. Your expertise in banking products and services will directly impact customer satisfaction. Expect to engage clients with education on digital banking while collaborating with your branch team.
Key Responsibilities:
• Address customer service transactions and advice needs
• Direct customers to the correct contact for solutions
• Educate clients about online and mobile banking
• Manage cash and non-cash transactions promptly
• Suggest enhancements to branch operations
Requirements:
• High School diploma and/or 1+ years of relevant experience
• Obtain Investment Funds Canada certification (within 90 days)
• Proficiency in MS Office and branch software
• Excellent verbal and written communication skills
• Solid organizational and time management abilities
Make a significant impact on customer experience as a Banking Associate with TD in Calgary.
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📌 Customer-Focused Banking Associate Role (Calgary)
🏢 TD Bank Group
📍 Calgary