Step into the role of Customer Service - Parts and Service Associate at ProSlide in Ottawa and support clients with their parts requirements. This in-office position is essential for fulfilling requests related to water slide servicing.
ProSlide seeks an experienced candidate with a background in a high-paced parts department. Your role will involve developing quotes, managing orders, and collaborating with internal teams like Supply Chain Management. This is a fantastic chance to leverage your communication and analytical skills to ensure seamless support for clients in Canada.
Key Responsibilities:
• Handle customer requests through the ticketing system
• Create and send quotes for part requests
• Confirm payment and order details before dispatch




• Follow up on orders and invoicing processes
• Maintain customer records and documentation
Requirements:
• High School or College Diploma with parts training
• 2-3 years relevant parts department experience
• Experience with ERP systems for managing orders
• Excellent communication abilities (verbal/written)
• Proficiency with MS Office tools
Support ProSlide's clients by providing top-notch service and timely responses in your role as Parts and Service Associate.
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📌 Customer Service Parts Associate in Ottawa
🏢 Proslide Technology
📍 Ottawa