Xplore Control Centre & Dealer Partnerships Lead (Calgary)

Xplore Control Centre & Dealer Partnerships Lead (Calgary)

19 Aug
|
Xplore
|
Calgary

19 Aug

Xplore

Calgary

Join Xplore Inc. as the Control Centre and Dealer Partnerships Lead, driving operational success in broadband services. Your role will focus on workforce planning and dealer performance enhancement.In this pivotal position, you will lead the integration of workforce and dealer management strategies. Xplore seeks a candidate skilled in dispatch optimization, performance governance, and cross-functional collaboration. Your impact will be felt nationally as you align resources with customer demand.Key Responsibilities:Direct national technician and dealer capacity planningOptimize dispatch strategies for technician schedulingEnsure adherence to service commitments and customer satisfactionManage the work order lifecycle effectivelyOversee vendor performance and strategic governanceRequirements:Extensive experience in managing field operationsStrong service delivery and operational improvement skillsProven ability to build strategic vendor relationshipsStrong leadership and coaching capabilitiesExcellent analytical and stakeholder management skillsElevate broadband service delivery through effective field operations and dealer strategy at Xplore Inc.#J-18808-Ljbffr

📌 Xplore Control Centre & Dealer Partnerships Lead (Calgary)
🏢 Xplore
📍 Calgary

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