Shape customer success initiatives as the VP of Customer Growth at Absorb. This fully remote role focuses on measurable impact through strategic engagement and education programs.As Absorb's VP, you'll lead essential functions for customer onboarding, marketing, and advocacy. Your role will be pivotal in enhancing customer satisfaction while driving adoption through Absorb Academy's certification and training programs. Your leadership will bridge customer success and business growth by ensuring users derive maximum value from their investment.Key Responsibilities:Develop campaigns to keep customers informed and engagedBuild and scale the flagship customer education experienceOwn initiatives that drive adoption and retentionCreate case studies and advocacy programsCollaborate with Sales to leverage usage dataRequirements:10+ years in B2B SaaS; 5+ in customer success rolesTrack record of driving customer engagementExperience with educational program developmentUnderstanding of product-led growth methodologiesProficient in using data for prioritizationPlay a critical role in driving Absorb's customer growth strategy through creative solutions.#J-18808-Ljbffr