Field Operations Associate II (Prince Rupert, BC area) At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. The hourly rate for this role ranges between $24.73 - $34.00 with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. This job posting is for an existing vacancy. This position is currently part-time, with 32 hours per week in the Prince Rupert, BC area, which may require traveling/driving within 200km radius one (1) time per week.

Customer

Service/Inventory Management Services multiple customer locations on a designated route by providing the following services: Receive and stock purchased product in designated customer locations. Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted. Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.

Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure. Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided. Perform machine break/ fix activities for different machines at the customer's site.





Implement territory work relating to planning and execution of customer inventory projects. Perform data collection (related to inventory information) at customer sites. Ensure accurate information is collected to help direct the KeepStock implementation process.

Assist customers with staging, labeling, and organizing product at a customer site. Complete product relocation and discontinuation process. Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program) Execute onsite service component of account strategy as defined by cross-functional business partners.

Work with sales partners to improve customer experience and increase business.

High School

Diploma/GED ~3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment. ~ Self-motivated, with high energy and dedication to customer service and sales growth. ~ Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners. ~ Handle various technical and operational issues. ~ Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).



~ May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards. ~ The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. Details of these requirements will be provided during the recruitment process. Some customers may have alcohol and drug screening policies for in office contractors and vendors.

You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites. Medical, dental, vision and prescription drug coverage Paid time off (PTO) and up to 12 company holidays per year (dependent on home province) Life insurance coverage, including spousal and dependent life insurance.

Employee Family Assistance

Program to help team members with physical, emotional, mental, financial and other concerns Registered Retail Savings Plan & Defined Contribution Pension Plan to help you save for your financial future We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

📌 Field Operations Associate II (Prince Rupert, BC area)
🏢 W.W. Grainger
📍 Prince Rupert