Senior Customer Success Specialist Veeam (Montreal)

Senior Customer Success Specialist Veeam (Montreal)

19 Aug
|
Veeam Software
|
Montreal

19 Aug

Veeam Software

Montreal

Join Veeam as a Senior Customer Success Engineer and drive impactful customer engagements. Combine your technical knowledge with business acumen to enhance data resilience for high-value clients.As a pivotal member of the Veeam team, you will oversee the technical advisory process for key customer accounts. This role requires a deep understanding of client objectives to tailor Customer Success Plans effectively. Your technical insights will help customers achieve their goals and enhance their recovery strategy.Key Responsibilities:Maintain technical ownership of enterprise customer relationshipsDevelop bespoke Customer Success Plans for clientsLead customer activation, adoption, and success strategiesAssess recovery preparedness and provide tailored guidanceCreate executive-ready business reviews and reportsRequirements:Minimum of 5 years in Technical Account ManagementExpertise in data protection and recovery technologiesStrong executive communication skills for presenting solutionsExperience with technical reviews and assessmentsVMCE certification needed or to be achieved promptlyLeverage your consultative skills at Veeam to support clients in navigating their data challenges effectively.#J-18808-Ljbffr

📌 Senior Customer Success Specialist Veeam (Montreal)
🏢 Veeam Software
📍 Montreal

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