Join Xylem as a Branch Operations Specialist, where you will enhance operational efficiency in a leading water solutions company. This position is vital for handling contracts and providing exceptional customer service.
The Branch Operations Specialist will focus on the administration of branch operations at Xylem, a company dedicated to addressing global water challenges. Key duties include managing customer interactions, documenting workflows, and ensuring timely resolution of service issues. This hands-on role is essential for maintaining high standards in customer satisfaction.
Key Responsibilities: • Process customer contracts and billing efficiently • Schedule deliveries and technician assignments • Handle non-routine inquiries from customers • Support service staff with order fulfillment • Collaborate on contract renewals and adjustments
Requirements: • High school diploma or equivalent with 2 years of experience • Familiarity with Microsoft Office and ERP software • Robust organizational and communication skills • Ability to work autonomously and as part of a team • Understanding of basic business operations
Drive impact and reshape water sustainability initiatives at Xylem. #J-18808-Ljbffr