Join a leading industrial OEM in Hamilton, Ontario as the Director of Field Services. This senior role is crucial in overseeing field operations and building service processes to support rapid growth.In this role, you will not only manage daily operations but also mentor and develop your team to achieve operational excellence. Establishing service strategies and KPIs will be vital to enhance reliability, customer interaction, and overall service quality across sectors.Key Responsibilities:Direct and develop the field service team and support staffImplement and refine workflows for service processesEstablish service KPIs and resource management systemsFinancially manage departmental budgets and profitabilityLead customer issue resolutions with high impactRequirements:Over 10 years in industrial field service leadership rolesBackground in complex capital equipment or OEM machineryProven experience in effective service process implementationEconomic and financial management skillsWilling to travel as neededShape the future of field services with your expertise in operational strategies and team leadership.#J-18808-Ljbffr

📌 Senior Field Services Leadership Position (Hamilton)
🏢 itec group
📍 Hamilton