Join Tru Cooperative Bank as a CRM Director, specializing in Microsoft Dynamics 365. Focus on driving member engagement and implementing strategic CRM capabilities using innovative technologies.You will provide leadership across key teams, focusing on integrating AI into CRM platforms to improve member interactions. This position requires a deep understanding of member insights and engagement strategies, alongside a background in digital product management within financial services.



Your role is vital in ensuring CRM initiatives align with enterprise objectives and deliver measurable outcomes.Key Responsibilities:Direct strategy and execution of CRM initiativesEnhance AI-enabled capabilities in member engagementMonitor omnichannel service performance and satisfactionCollaborate cross-functionally for strategic alignmentEstablish robust measurement frameworks for outcomesRequirements:Bachelor's in IT, Computer Science, or related field8+ years of relevant experience in CRM leadershipFamiliar with financial services and digital platformsStrong influencing skills and cross-functional collaborationAbility to communicate insights effectively to senior leadersLead the charge in transforming CRM operations and drive member loyalty through creative strategies and solutions.#J-18808-Ljbffr

📌 Crm Director With Microsoft Dynamics Expertise (Langley)
🏢 Jobtailor
📍 Langley