Join Ribbon as an AI Solutions Engineer, where you will streamline customer hiring processes using innovative technology. Help clients implement AI-driven recruitment tools tailored to their unique needs.

Your role focuses on ensuring that customers achieve success through effective configuration and troubleshooting of Ribbon's solutions. With 1+ years in technical customer-facing roles, you will optimize user experiences by understanding client workflows and goals. Work collaboratively across departments to align product capabilities with customer needs, enhancing their recruitment strategies.

Key Responsibilities:



• Manage technical implementation and configuration for clients • Understand hiring processes to customize Ribbon features • Create and optimize report generation and interview workflows • Address troubleshooting requests with prompt solutions • Collaborate with Sales, Product, and Customer Success teams

Requirements: • 1+ years in implementation or customer support roles • Experience with APIs and data mapping • Knowledge of ATS platforms like iCIMS or Workable • Familiarity with development tools like TypeScript or SQL • Robust organizational skills for project management

Use your technical acumen and passion for client success to drive AI innovation in recruitment at Ribbon. #J-18808-Ljbffr

📌 AI Solutions Engineer at Ribbon (Winnipeg)
🏢 Ribbon AI
📍 Winnipeg