Job Summary

We are seeking a dynamic and energetic Front of House (FOH) Manager to lead our restaurant’s guest experience and team operations. In this pivotal role, you will oversee daily front-of-house activities, ensuring exceptional customer service, smooth food service, and efficient team management. Your leadership will foster a welcoming environment where both guests and staff feel valued and motivated.

The FOH Manager is responsible for maintaining high standards of food handling, safety, and hospitality while driving operational excellence across all front-of-house functions.

Responsibilities

- Lead and supervise the front-of-house team, including servers, hosts, bartenders, and food runners, to deliver outstanding guest experiences.
- Oversee food preparation and serving processes to ensure quality standards are consistently met.
- Manage POS (Point of Sale) systems such as Micros to process orders accurately and efficiently.
- Conduct interviews and participate in hiring recent team members to build a strong, motivated staff.
- Ensure compliance with food safety regulations and proper food handling procedures at all times.
- Handle cash transactions accurately, including cash handling procedures and reconciliation at shift end.
- Monitor restaurant operations to optimize customer service, cleanliness, and overall ambiance.
- Provide leadership in resolving guest concerns promptly and professionally to ensure satisfaction.
- Maintain a thorough understanding of restaurant management practices,



including inventory control and scheduling.
- Foster a positive team environment through coaching, training, and performance feedback.
- Support the development of team members’ skills in food industry best practices, hospitality standards, and service excellence.

Qualifications

- Proven supervising experience in a food service or restaurant environment with strong team management skills.
- Extensive food service experience with knowledge of food preparation, cooking techniques, and food handling safety.
- Familiarity with POS systems such as Micros or similar platforms for order processing.
- Prior restaurant management experience with a focus on customer service excellence.
- Strong leadership qualities with the ability to motivate and develop staff effectively.
- Experience in interviewing, hiring, and onboarding new employees within the hospitality sector.
- Knowledge of food safety regulations and proper food handling procedures.
- Background in hospitality or hotel industry is a plus; barista or bar management experience is advantageous.
- Excellent communication skills combined with a proactive approach to problem-solving.

Join us as our FOH Manager to create memorable dining experiences by leading with energy, passion, and professionalism! Pay: $19.00-$21.00 per hour

Benefits

- Discounted or free food
- On-site parking
- Store discount

Licence/Certification:
- Food Handler Certification (required)

Work Location: In person

📌 FOH Manager (Ajax)
🏢 Ajisen Ramen
📍 Ajax