Lieu de travail: Calgary, Alberta, Canada
Horaire: 18.75 hours per week
Secteur d’activité: Services bancaires personnels et commerciaux
Détails de la rémunération: $22.50 - $28.33 CAD

Job Responsibilities

- Process financial transactions like deposits, withdrawals, and bill payments according to standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics.
- Understand and determine customer needs to recommend appropriate banking solutions while exercising discretion with confidential matters.
- Respond to and resolve customer concerns using standard procedures, escalating non‑standard activities when necessary.
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
- Connect personally with customers to advise them clearly on banking solutions and processes.
- Help build a positive, diverse and equitable work environment by promoting team effectiveness and participating in personal performance development.




- Assist the team by respecting coworkers, staying dedicated, and keeping everyone informed about routine activities.
- Deliver quality customer experiences and recommend operational improvements where opportunities exist.

Job Requirements

- High School diploma and/or 1+ years of relevant experience.
- Undergraduate degree or equivalent is an asset.
- Solid administration, organizational, planning and time management skills to work in a fast‑paced environment.
- Hands‑on knowledge of using MS Office (Word, Excel, and Outlook) and the internet.
- A go‑getter who can exercise initiative and be accurate and detail‑oriented to handle several tasks and changing priorities.
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#J-18808-Ljbffr

📌 Assoc., Expérience client (Calgary)
🏢 TD Bank
📍 Calgary