We are looking for a positive, energetic person to join our team as a full-time Front Counter Staff in a fast-paced environment!

The front counter staff plays a pivotal role in overseeing the daily operations of our studio, ensuring a welcoming and productive environment for both staff and clients. This position requires a dynamic individual who possesses strong leadership skills and a passion for fostering creativity. The front counter staff will be responsible for enhancing customer experiences, and driving sales initiatives to achieve studio goals.

Some of your duties as Front Counter Staff are as follows:

- Answering phone calls and replying to client e-mails and inquiries on social media (Instagram, Google, etc.) in a timely manner.
- Maintaining a transparent and positive work environment for the artists and the clients.
- Interacting with clients from their arrival to the shop, to cashing them out and providing them with the necessary aftercare information.
- Simple financial handling daily (managing deposits left by clients)
- Maintaining the cleanliness of the shop (sweeping, changing trash, keeping items stocked)
- Overseeing the studio’s schedule and corroborating with artists to book appointments.
- Foster a positive studio culture that encourages teamwork, creativity, and professional growth.
- Ensure compliance with health and safety regulations within the studio environment.

Experience/Skills Requirements:

- Customer Service: 2 years min. (required)




- Problem-solving and resourceful
- Strong communication skills (strong French and English required, multilingual is a bonus)
- Proven experience in sales or retail with a strong track record of meeting or exceeding targets.

- Familiarity with cashiering processes
- Knowledge of the tattoo/piercing process (having tattoos and piercings is a strong bonus)
- Knowledge in social media management and content creation is a strong bonus

Salary and Schedule The starting wage is from $18/hr (full time) with room for growth based on performance. 11AM-8PM Tuesday-Sunday (four days/week)

Job Types: Permanent, Full-time

Full-time hours

Ability to commute/relocate

- Montréal, QC H2X 1L1: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (required)

Experience:
- Microsoft Office: 2 year (preferred)
- Customer Service: 2 year (preferred)

Language:
- French (required)
- English (required)

Work Location: In person Expected Start Date: as soon as possible

Job Type: Full-time

Pay: From $18.00 per hour

Work Location: In person

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Education

- Secondary School (required)

Experience:
- Microsoft Office: 1 year (preferred)
- Retail: 1 year (preferred)

Language:
- French (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Front Counter Staff (Montreal)
🏢 Colibri Tattoo and Piercing]
📍 Montreal