Job Overview

We are seeking a energetic and detail-oriented Front Desk Administration / Order Entry specialist to join our team! In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming environment while efficiently managing administrative tasks. Your expertise in data entry, office organization, and computer skills will help streamline operations and support our company's daily functions.

This position offers an exciting opportunity to contribute to a fast-paced, collaborative environment where your organizational skills and attention to detail will shine.

Duties

- Answer and direct incoming phone calls and emails in a professional and friendly manner
- Assist customers with general inquiries and provide information regarding orders
- Accurately enter customer orders into the company system
- Review orders for completeness, accuracy, dimensions, quantities, and specifications
- Coordinate with the production team regarding customer orders and timelines
- Prepare and maintain order-related paperwork and documentation
- Follow up with customers regarding order details, changes, and delivery or pickup arrangements
- Schedule and coordinate customer pickups and deliveries as required
- Maintain organized customer records and files
- Assist with invoicing,



receiving payments, and other basic administrative duties as required
- Communicate effectively with customers, suppliers, drivers, and internal staff
- Support the office and front desk with general administrative tasks
- Maintain a clean, professional, and welcoming front-office environment

Experience

- Previous experience in front desk administration, order entry, customer service, or office administration
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Comfortable working with computers and learning new software systems
- Good communication skills, both verbal and written
- Professional and friendly telephone manner
- Ability to multitask and prioritize in a busy work environment
- Strong problem-solving skills and a positive attitude
- Ability to work independently as well as part of a team
- Previous experience in the glass, construction, manufacturing, or building materials industry is an asset but not required

If you are organized, customer-focused, and interested in joining a growing glass company, we would like to hear from you. Pay: $19.00-$23.00 per hour

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Front Desk Administration / Order Entry (Woodstock)
🏢 Woodstock Glass Tempering
📍 Woodstock