Shape the future of customer support with Stripe as a Full Stack Engineer oriented towards Greater China. Your expertise will streamline operations and enhance merchant interactions. Stripe is on a mission to facilitate global commerce through technology.

As a Full Stack Engineer in the Case Resolution Platform team, you'll work on systems that empower support agents. This role emphasizes expanding live channels and improving tools essential for delivering real-time resolution. Key Responsibilities:

- Develop and maintain full-stack services for support agents
- Enhance integration of live channels including messaging and voice
- Resolve critical production issues quickly and effectively
- Partner with teams to implement new features at scale
- Foster solid team communication in hybrid settings Requirements:
- Minimum 5 years in software engineering
- Fluent in Mandarin, both written and spoken
- Experience with full-stack development, primarily in React and Ruby
- Excellent at collaborating with technical and non-technical teams
- Comfortable navigating ambiguity in project work Become part of a team dedicated to improving customer support experiences at Stripe in Greater China.

📌 Full Stack Engineer at Stripe: Greater China (Toronto)
🏢 Stripe
📍 Toronto