Elevate your career as a Salesforce Technical Lead focused on Production Support in Toronto, ON. This full-time position requires robust technical skills and hands-on experience with Copado.We are looking for a Salesforce Support Delivery Lead with over 10 years of experience. Your role will be pivotal in managing L2/L3 production support, incident management, and ensuring platform governance. Key responsibilities include troubleshooting integrations, driving RCA, and supporting release management while fostering strong communication with stakeholders.Key Responsibilities:Manage P1/P2 incident triage and resolution processesDrive permanent fixes and RCA for issuesLead release/change management using CopadoTroubleshoot integrations and Apex componentsEnsure Salesforce platform health and data integrityRequirements:10+ years of Salesforce technical support experienceProficiency in Apex, Flows, and Validation RulesStrong knowledge of REST/SOAP APIsExpertise in incident, problem, and release managementLeadership skills for mentoring support teamsBecome an integral part of our team, overseeing support processes and driving continuous improvement.#J-18808-Ljbffr

📌 Salesforce Technical Lead For Production Support (Toronto)
🏢 K&K Global Talent Solutions
📍 Toronto