Elevate customer service and team performance as the Client Support Supervisor at ABSA. This hybrid position emphasizes developing people and improving administrative processes.

As a Client Support Supervisor, you'll lead a team critical to ABSA's technical services. Your role includes managing workflows, enhancing service standards, and driving team engagement through coaching and feedback. Prior experience in leadership and a commitment to customer service excellence will set you apart.

Key Responsibilities: • Oversee administrative staff and provide day-to-day support • Set expectations and monitor team performance • Identify training needs and promote skill development • Track operational performance metrics effectively • Represent the team in cross-functional initiatives

Requirements: • Minimum of 2 years in supervisory roles • High School Diploma as a minimum qualification • Familiarity with process improvement methodologies • Change management training (Prosci preferred) • Business-related diploma or certificate is advantageous

Lead with purpose and impact customer satisfaction at ABSA. #J-18808-Ljbffr

📌 ABSA Client Support Leadership Role (Winnipeg)
🏢 ABSA
📍 Winnipeg