Elevate customer interactions at The Fastener Group as an Inside Sales & Service Expert in Regina. You will ensure customer satisfaction while managing inquiries and orders effectively.
This role involves addressing customer needs, providing detailed product information, and responding to inquiries in a professional manner. Your expertise will enable you to contribute to a agile sales environment, supporting customers with exemplary service and product knowledge.
Key Responsibilities:
• Manage calls, emails, and walk-in customer assistance
• Deliver high-quality customer service and resolve requests
• Identify customer needs to recommend products/services
• Offer accurate pricing and inventory information
• Enter customer orders into the computer system
Requirements:
• 2 to 3 years in a similar customer service role
• Strong interpersonal and communication skills
• Ability to manage multiple priorities efficiently
• Proficient in computer use and willing to learn
• Self-motivated with a focus on success
Join The Fastener Group in Regina to enhance customer satisfaction and contribute to sales success.
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📌 Regina Inside Sales & Service Expert
🏢 The Fastener Group
📍 Regina