Join DXC Technology as a Bilingual IT Support Analyst and enhance IT services in Ottawa. This role emphasizes customer support and fast problem resolution in both English and French.
Based onsite in Ottawa, you will deliver essential helpdesk services within DXC's Contemporary Workplace offerings. Applicants must be bilingual and possess a security clearance eligibility, with a Canadian citizenship requirement and extensive local residency. A high school diploma or equivalent is necessary for this customer-focused position.
Key Responsibilities:
• Assist clients via phone and email support
• Monitor Helpdesk operations consistently
• Utilize problem-solving skills in stressful situations
• Diagnosing and resolving hardware/software issues
• Maintain accurate documentation of client interactions
Requirements:
• Fluent in English and French
• Canadian Citizenship with 10 years in-country
• 1-3 years of relevant work experience
• IT graduates preferred for this role
• Excellent communication abilities
Capitalize on your bilingual skills and IT support experience with DXC in Ottawa.
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📌 IT Support Analyst - Bilingual Required (Ottawa)
🏢 DXC Technology
📍 Ottawa