Join Ribbon as an AI Solutions Engineer, where you will streamline customer hiring processes using creative technology. Help clients implement AI-driven recruitment tools tailored to their unique needs.Your role focuses on ensuring that customers achieve success through effective configuration and troubleshooting of Ribbon's solutions. With 1+ years in technical customer-facing roles, you will optimize user experiences by understanding client workflows and goals. Work collaboratively across departments to align product capabilities with customer needs,



enhancing their recruitment strategies.Key Responsibilities:Manage technical implementation and configuration for clientsUnderstand hiring processes to customize Ribbon featuresCreate and optimize report generation and interview workflowsAddress troubleshooting requests with prompt solutionsCollaborate with Sales, Product, and Customer Success teamsRequirements:1+ years in implementation or customer support rolesExperience with APIs and data mappingKnowledge of ATS platforms like iCIMS or WorkableFamiliarity with development tools like TypeScript or SQLStrong organizational skills for project managementUse your technical acumen and passion for client success to drive AI innovation in recruitment at Ribbon.#J-18808-Ljbffr

📌 Ai Solutions Engineer At Ribbon (Toronto)
🏢 Ribbon AI
📍 Toronto