Enhance client relationships at Splash N' Learn as a Client Support Representative. Focus on delivering exceptional service and helping families engage with our swim programs.
This role is crucial for creating a supportive environment as you work closely with our management and aquatic teams. You'll promote programs, manage registrations, and ensure client satisfaction. Your proactive approach will make you a key player in our nurturing community.
Key Responsibilities:
• Greet clients warmly to create positive impressions
• Resolve customer complaints swiftly and effectively
• Assist new clients with account creation and inquiries
• Track attendance and support the scheduling of classes
• Update clients on any changes to swim schedules
Requirements:
• 1+ years experience in customer service or administrative roles
• Familiarity with iClassPro registration software preferred
• Robust oral and written communication skills
• Commitment to safety and risk management
• Acceptable police check for vulnerable sector
Leverage your skills in customer service to promote growth and satisfaction at Splash N' Learn.
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📌 Client Support Representative at Splash N' Learn (Barrie)
🏢 Splash N' Learn
📍 Barrie