Join Brex as a Support Specialist I, focused on transforming customer interactions from Vancouver. Provide expert support that helps customers trust and love Brex’s platform.

As a Support Specialist I at Brex, you will be instrumental in ensuring customer satisfaction and retention. Your primary tasks will involve resolving client inquiries and collaborating with internal teams to make Brex’s tools even better. Embrace a remote working workplace with some training based in Vancouver.

Key Responsibilities: • Resolve inquiries via email, phone, and chat • Leverage product expertise to address complex issues • Document and report trends in customer feedback • Mentor colleagues through knowledge sharing • Actively contribute to team success

Requirements: • Residing in the greater Vancouver, BC area • Necessary flexibility for the Support team's hours • Strong commitment to customer satisfaction • Excellent verbal and written communication skills • Experience handling technical problems tactfully

Bring your customer support passion to Brex and make a meaningful impact in finance tech. #J-18808-Ljbffr

📌 Brex Customer Experience Specialist (Winnipeg)
🏢 Brex
📍 Winnipeg