Join IPG's cutting-edge team as a Client Services Manager. Drive exceptional customer experiences while leading a high-performing team in this influential position.
In this managerial role, you will be responsible for the comprehensive oversight of client services operations. Your focus will be on customer satisfaction, team development, and seamless sales execution. By analyzing data and implementing best practices, you will foster a team culture centered on quality service and strong client relationships.
Key Responsibilities:
• Oversee daily operations of the client services team
• Handle complex inquiries and resolve issues professionally
• Monitor team performance and analyze improvement opportunities
• Partner with Sales to align service initiatives with goals
• Lead the annual customer satisfaction survey process
Requirements:
• Bachelor’s degree in Business or similar
• Minimum of 4-7 years in customer service or sales
• Proven leadership experience driving results
• Excellent time management and organizational skills
• Strong interpersonal communication skills
Enhance your career with client service excellence at IPG.
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📌 IPG Client Services Leadership Role (Truro)
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📍 Truro