Own recurring OEM billing and usage reconciliation processes in partnership with Finance and OEM partners Prepare and validate monthly usage, billing, and invoicing data for Finance Coordinate OEM/partner meetings and support internal roadmap communications Track and report OEM roadmap items, CSFs, and epic status Track OEM-related engineering investment using LinearB and maintain Confluence reporting records Triage and respond to OEM-related operational requests Maintain process documentation and product notifications for OEM partner support teams Administer customer onboarding runbooks, RACI ownership, and approval workflows Manage approval and exception processes for non-standard account onboarding requests Coordinate dependencies related to order fulfillment, account provisioning, and pricing/package changes Identify process gaps, data discrepancies, and automation opportunities Contribute product requirements and user stories for platform initiatives Support data accuracy for metrics and business dashboards used in Product Management leadership reporting Partner with Product Management, Engineering, Finance, and Business Operations Provide product management support for an Engineering squad Requirements

Bachelor's degree in Business, Operations, Engineering, or equivalent experience 3–5 years of experience in operations, business analysis, program coordination, or product operations, ideally in B2B SaaS Strong organizational skills and ability to manage concurrent cross-functional workstreams Ability to interpret usage reports, reconcile spreadsheets, and partner with Engineering and Finance on data quality Scripting or SQL is a plus Experience maintaining or authoring runbooks, SOPs, and RACI matrices Experience supporting billing,



invoicing, or usage reconciliation processes is highly desirable Experience with or exposure to OEM partnership models or enterprise software billing is a plus Familiarity with cloud platforms, SaaS products, cloud brokers, or integration middleware is an asset Clear written and verbal communication skills for cross-functional collaboration Familiarity with Jira, Confluence, LinearB, Excel, or Power BI is a plus Basic familiarity with Agile/Scrum practices, including writing user stories and backlog grooming, is a plus PMP or similar certification is not required Ability to work independently, improve documented processes, and manage competing priorities Core Competencies

Demonstrates expertise in OEM billing processes, usage reconciliation, and cross-functional collaboration with Finance and Engineering. Proficient in managing operational workflows, maintaining documentation, and supporting product management initiatives in a B2B SaaS setting. Highest-signal resume keywords

OEM Billing Management Usage Reconciliation Cross-Functional Coordination Data Quality Assurance Process Documentation ATS Optimization Keywords

Hard Skills

Operations Management Business Analysis Program Coordination Scripting SQL Runbook Authoring SOP Development RACI Matrix Maintenance Agile Practices User Story Writing Soft Skills

Strong Organizational Skills Clear Communication Skills Ability to Work Independently Problem-Solving Skills Time Management Certifications & Qualifications

PMP Certification Industry Keywords

B2B SaaS OEM Partnership Models Enterprise Software Billing Cloud Platforms Integration Middleware Tools & Technologies

Jira Confluence LinearB Excel Power BI

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📌 Product Operations Lead – 8-10 month Contract (Montreal)
🏢 Jobtailor
📍 Montreal