Join Skyservice as a Customer Support Specialist, providing top-notch service to ensure seamless arrivals and departures. Transform customer interactions into positive experiences through effective communication.
As a Customer Support Specialist at Skyservice, you will need at least two years of experience in customer service. Your role will involve maintaining explicit communication channels between customers and staff, coordinating essential services like car rentals and hotel bookings. A proactive and organized mindset is crucial to meet customers’ needs efficiently.
Key Responsibilities:
• Ensure efficient and courteous service for all arrivals/departures
• Communicate effectively with ground/air crews




• Manage customer orders for goods and services
• Maintain cleanliness of customer areas and service supplies
• Handle customer inquiries and resolve complaints promptly
Requirements:
• Two years' experience in customer service
• Ability to remain calm under pressure
• Strong Microsoft Office skills
• Knowledge of the NATO phonetic alphabet
• Willingness to work various shifts, including weekends
Contribute to an exceptional customer journey with strong service skills at Skyservice.
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📌 Skyservice Customer Support Specialist (Calgary)
🏢 LV Aero
📍 Calgary