Elevate service delivery as a Senior Manager at Staples Canada, focusing on Field Operations. Lead strategic and tactical initiatives to drive performance across Divisions 6 and 8.This leadership role requires close collaboration with District and Regional managers to foster operational excellence and customer satisfaction. Your strategic thinking and leadership will facilitate the execution of business initiatives, improve service standards, and enhance sales enablement through effective communication. You will analyze performance data and trends to identify areas for improvement,
ensuring alignment with customer expectations.Key Responsibilities:Lead service strategy implementation in the fieldPartner with managers to enhance service qualityChampion consistency and efficiency initiativesPromote adherence to brand standards across operationsDrive training efforts to support service excellenceRequirements:Over 7 years in fields like service managementStrong sales background and strategic insightProven project leadership and collaboration skillsExperience in multi-regional service settingsRelevant post-secondary education or equivalent experienceUtilize your skills to create impactful service experiences at Staples Canada.#J-18808-Ljbffr