Combine your love for RVs and exceptional communication as a Customer Service Specialist at Fraserway RV. You'll ensure customers receive outstanding service right from their first inquiry.
This role focuses on managing service appointments, fostering clear communication with clients while they await service, and ensuring work orders are precise for our skilled technicians. You will work collaboratively with the service team to enhance the customer experience and demonstrate exemplary problem-solving skills throughout daily operations.
Key Responsibilities: • Welcome customers and identify their service needs • Organize and coordinate service appointments • Develop and oversee work order management • Keep customers updated on service progress • Work alongside technicians to deliver quality service
Requirements: • High school diploma or equivalent • At least 1 year in customer service or sales • Valid driver’s license needed • Proficient problem-solving skills • Robust organizational abilities
Join Fraserway RV to connect your passion for RVing with exceptional customer care and teamwork. #J-18808-Ljbffr