Be part of SAP's journey as a Customer Success Manager in Montreal. This hybrid role will allow you to foster customer relationships while ensuring satisfaction and value delivery.In this role, you will directly support customers by guiding them through their business transformation with SAP's solutions. You will play a critical role in the customer lifecycle, from onboarding to ensuring business goals are met. Your expertise will focus on driving retention, renewals, and upsells for Cloud products.Key Responsibilities:Engage in a comprehensive 10-month training programAcquire in-depth knowledge of digital transformation solutionsAdvocate for customer retention and satisfactionMonitor implementation and maintain customer relationshipsCollaborate with internal teams to support client needsRequirements:2-3 years of relevant experience in consulting or account managementAbility to drive strategic initiatives for customer successKnowledge of AI practices and business transformationsStrong communication skills for effective client engagementAdapts quickly to evolving business challengesEnhance customer journeys as a CSM at SAP, leveraging your expertise to ensure long-term success.#J-18808-Ljbffr

📌 Sap Next Gen Customer Success Manager (Montreal)
🏢 SAP
📍 Montreal