Elevate your career as a Client Experience Coordinator with Real Food for Real Kids, working primarily in a hybrid setting. This role is essential in ensuring client satisfaction through effective communication and support.
You'll serve as the main contact for a variety of child care clients, managing their needs and expectations. Your empathetic approach will be crucial in resolving client concerns and collaborating with various teams. A detailed-oriented mindset will ensure that all communications and improvements align with client feedback, directly impacting service quality.
Key Responsibilities:
• Act as the main contact for child care partners • Resolve client requests with empathy and solutions • Onboard clients with virtual and in-person training • Keep detailed records of all client communications • Survey clients to capture satisfaction metrics
Requirements: • Educational background in related fields • At least 2 years of customer service experience • Proficiency in Microsoft and Google software • Robust written and verbal communication skills • Ability to maintain confidentiality professionally
Bring your client service expertise to contribute positively to Real Food for Real Kids. #J-18808-Ljbffr
📌 RFRK Client Experience Manager (Winnipeg)
🏢 Real Food For Real Kids
📍 Winnipeg
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