Become a SaaS Renewals Manager at Pigment, a leader in AI-powered business planning solutions. Focus on enhancing customer satisfaction through effective renewal management.This Renewals Manager position involves managing the end-to-end renewal process for a portfolio of valued customers. You will leverage your insights into client health and engagement to reduce churn risks and optimize renewal strategies. By closely collaborating with Sales and Customer Success, you will ensure a seamless renewal experience that strengthens customer relationships.Key Responsibilities:Handle full renewal process, forecasting,



and contract executionAssess customer health and develop mitigation plansPartner with teams to prepare and negotiate contractsEnsure data integrity in CRM for accurate forecastingStrengthen multiyear commitments and customer expansionsRequirements:3+ years in account management or SaaS renewalsProven negotiation skills at various organizational levelsAbility to analyze customer health signals effectivelyExperience managing numerous accounts simultaneouslyStrong proficiency in CRM applications like SalesforceEnhance Pigment's customer relationships by expertly managing renewals and ensuring continuous value delivery.#J-18808-Ljbffr

📌 Saas Renewals Manager At Pigment (Toronto)
🏢 Pigment
📍 Toronto