Elevate customer success in Canada with Motive as the Director of Success and Account Management. Focus on maximizing revenue and client satisfaction while leading a high-performing team.This strategic position involves overseeing account management efforts across a rapidly expanding customer base in Canada. You will leverage your extensive knowledge of sales and customer success to guide Account Managers in strengthening client relationships and increasing revenue.
Collaboration with key internal teams is essential to streamline operations and enhance client experiences.Key Responsibilities:Lead a successful Enterprise Account Management team across CanadaDrive retention and identify expansion opportunities within accountsStrategize on demonstrating business value to enterprise customersRecruit and mentor top talent to enhance team performanceCollaborate with Sales, Product, and Customer Support teamsRequirements:10+ years in SaaS or revenue-focused account leadership4+ years managing customer success and account management teamsProven success in expanding revenue within complex customer segmentsProficient in Salesforce and sales analytics metricsExcellent communicator with a solid ability to influence stakeholdersMaximize the potential of client relationships and team success at Motive.#J-18808-Ljbffr
📌 Director, Success & Account Management At Motive (Toronto)
🏢 Motive
📍 Toronto
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