About Us

Holiday Inn Express is part of the global InterContinental Hotels Group (IHG) family, known for delivering smart, straightforward travel experiences. Our newly renovated Fredericton property is committed to providing exceptional service, modern comfort, and consistent quality to every guest.

Position Overview The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the hotel. This role ensures operational excellence, financial performance, and adherence to brand standards while fostering a positive team culture.

Key Responsibilities

- Lead all aspects of hotel operations, including front office, housekeeping, and maintenance
- Drive revenue growth, profitability, and market share
- Manage annual budgets, forecasts, and financial reporting
- Recruit, train, and mentor department leaders and staff
- Ensure compliance with brand standards and company policies
- Deliver outstanding guest satisfaction and handle escalated concerns
- Build relationships within the local community and tourism sector
- Maintain high standards of health, safety, and regulatory compliance

Qualifications




- Minimum 5 years of progressive hotel management experience (GM or Assistant GM preferred)
- Proven track record in financial management and operational leadership
- Strong understanding of hotel systems and revenue management practices
- Excellent leadership, communication, and problem-solving skills
- Customer-focused mindset with a passion for hospitality

What We Offer
- Competitive salary and performance-based incentives
- Comprehensive benefits package
- Employee hotel discounts worldwide

How to Apply Interested candidates are invited to submit their resume and cover letter. Only those selected for an interview will be contacted.

We are an equal opportunity employer. All applicants will get-consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 Hotel General Manager (Fredericton)
🏢 Holiday Inn Express & Suites Fredericton
📍 Fredericton