Join Pratt & Whitney Canada as a Senior Supervisor of HR Operations in Longueuil. Lead a energetic team and enhance HR service delivery within a collaborative environment. As the Senior Supervisor, HR Operations, you will play an essential role in managing a high-performing service delivery team.

Your responsibility includes ensuring that HR operations meet quality standards and customer satisfaction metrics. This senior role requires a strategic mindset and the ability to drive continuous improvement across HR services delivery. Key Responsibilities:

- Lead execution and performance of HR Operations team
- Improve SLAs and quality standards across service channels
- Manage escalation of complex HR issues and resolutions
- Foster a culture of high performance within the team
- Drive talent development and succession planning initiatives Requirements:
- At least 5 years of HR Operations experience
- Bachelor's degree in Human Resources or similar
- Familiarity with Workday HCM and ServiceNow required
- Experience with KPIs, SLAs, and performance metrics
- Fluent in English, French-speaking environment Lead HR transformation initiatives while creating a supportive work environment at Pratt & Whitney Canada.

📌 HR Operations Supervisor Role in Longueuil
🏢 Pratt u0026 Whitney
📍 Longueuil