Join HearCANADA as an Operations Manager to lead and optimize clinic operations in Ontario. Leverage your skills in a hybrid role focused on clinic growth and staff support. This full-time and permanent position is essential for managing operations in newly opened HearCANADA clinics across the Greater Toronto Area.
You will apply your multi-site operations expertise, ideally from retail and healthcare backgrounds, to mentor teams and ensure performance targets are met. Emphasizing a collaborative approach, your role will require traveling approximately 60% of your time within the GTA to drive operational excellence and support recent locations. Key Responsibilities:
- Manage clinic operations and staff training programs
- Implement and refine SOPs for efficient processes
- Support company-wide initiatives with operational insights
- Monitor industry trends impacting center efficacy
- Report on KPI performance and project updates Requirements:
- Minimum 3 years in a multi-site operational role
- At least 2 years in leadership and training
- Experience with KPIs in data-focused settings
- Familiarity with MS Office and EMR systems
- Access to a vehicle and valid driver’s license Lead HearCANADA clinics towards operational excellence while nurturing a patient-centric environment.
📌 Hybrid Operations Manager at HearCANADA (Toronto)
🏢 WS Audiology USA
📍 Toronto
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