Elevate your career as a Retail Operations Lead with FIKA, guiding staff and ensuring outstanding service in a vibrant retail atmosphere. Drive team performance while managing daily store activities.

Join FIKA Company as a Retail Experience Lead responsible for overseeing operations from opening to closing. In this vital role, you’ll mentor staff, maintain high store standards, and ensure a compliant and knowledgeable team. Your experience will help in delivering excellent customer interactions and addressing any issues professionally.

Key Responsibilities: • Supervise staff and model best practices • Manage the opening and closing procedures including alarms • Provide high-level customer service and product knowledge • Assist in training recent team members • Address and resolve customer inquiries as needed

Requirements: • Minimum of 2 years in retail required • High school diploma or GED is essential • Strong conflict resolution and negotiation abilities • Must have clear criminal record • Obtain provincial cannabis certification

Shape the customer experience at FIKA and demonstrate leadership while fostering an enriching team environment. #J-18808-Ljbffr

📌 Retail Operations Lead at FIKA (Winnipeg)
🏢 Friendly Stranger
📍 Winnipeg