19 Aug
|
International Game Technology
|
Moncton
19 Aug
International Game Technology
Moncton
Join IGT as a Client Services Manager, where you will play a crucial role in enhancing customer experiences while managing technical support coordination. Your expertise will shape the future of gaming. In this role, you will leverage 7-10 years of experience in a technology-focused setting to gather and channel customer communication effectively.
You will define project scopes, oversee budgeting, and collaborate with sales organization to ensure voice of the customer is prioritized. Robust organizational and analytical skills are essential for success in this dynamic position. Key Responsibilities:
- Act as liaison between customers and technical teams
- Coordinate customer requirements and resolve incidents
- Develop and manage budget and financial reports
- Oversee project deliveries and maintain documentation
- Ensure effective communication with support organizations Requirements:
- Bachelor's degree in a related field
- Significant experience in technology roles
- Familiar with Jira and Salesforce tools
- Strong analytical abilities and attention to detail
- PMP certification is a plus Utilize your decision-making skills to manage customer expectations and drive results at IGT.
📌 IGT Client Services Manager Role (Moncton)
🏢 International Game Technology
📍 Moncton