Implementation Consultant Role at Lightspeed (Montreal)

Implementation Consultant Role at Lightspeed (Montreal)

19 Aug
|
Lightspeed Commerce
|
Montreal

19 Aug

Lightspeed Commerce

Montreal

Become an Implementation Consultant at Lightspeed in Montreal and lead customer onboarding initiatives within the golf sector. Elevate customer experiences with your project management skills. As part of the Launch Services team, you'll manage the onboarding process for golf course customers, ensuring they receive training and support throughout.

You'll have the responsibility of conducting initial calls, scheduling tasks, and providing updates to clients. This role is integral to maximizing customer satisfaction and project efficiency. Key Responsibilities:

- Manage customer onboarding processes from start to finish
- Conduct kick-off and training calls with customers
- Schedule installation and billing tasks efficiently
- Provide updates and reminders on training sessions
- Keep detailed records of customer progress in CRM systems Requirements:
- Solid background in the Golf industry or a passion for golf
- Proficiency in both French and English
- Excellent communication and customer management skills
- Experience in task assignment and resource planning
- Solid organizational capabilities Utilize your knowledge of the golf sector to streamline client onboarding and enhance service delivery at Lightspeed.

📌 Implementation Consultant Role at Lightspeed (Montreal)
🏢 Lightspeed Commerce
📍 Montreal

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