Join EQ Bank as a D2C Market Lead, shaping the future of banking for Canadians through cutting-edge reverse mortgage solutions. Manage the entire consumer journey while ensuring operational excellence.

Reporting to the VP of Decumulation, you will lead the Direct-to-Consumer channel and focus on driving growth and enhancing customer retention. You’ll set the strategy and lead cross-functional teams to deliver best-in-class services, ensuring alignment between marketing, sales, and technology.

Key Responsibilities: • Oversee the full lifecycle of D2C reverse mortgage services • Develop customer acquisition and retention strategies • Foster collaboration across sales, marketing,



and operational teams • Evaluate performance metrics to drive profitability • Ensure exceptional customer satisfaction and engagement

Requirements: • Extensive experience in leadership within financial services • Strong grasp of marketing strategies and customer insights • Familiarity with reverse mortgage products and regulations • Excellent analytical and problem-solving capabilities • Outstanding interpersonal communication skills

Drive innovation in banking services as part of EQ Bank, where your insights will have a direct impact on Canadian consumers. #J-18808-Ljbffr

📌 C Market Lead at EQ Bank (Toronto)
🏢 EQ Bank
📍 Toronto