Overview

Inside Sales

Inside sales people are responsible for handling customer inquiries of all types. They are required to be courteous and to pay close attention to detail. In many cases they are the interface between Beaver (or supplier) technical staff and the customer, and therefore required to have a valuable technical aptitude and the ability to listen to, understand, and explain technical issues.

As salespeople, they are also required to have an understanding of commercial issues such as: profit margins, payment terms, credit worthiness, etc.

Shipper/Receiver:

The key responsibilities include loading and unloading trucks using forklifts and overhead cranes, receiving, picking and packing of stock items and the appropriate distribution to customers or other Beaver branches. General warehouse work and basic equipment maintenance is also required as necessary.

Inquiries:

- Respond to incoming sales calls in a courteous and timely manner. (Top priority)
- Record all phone conversations in a notebook

- Return calls promptly
- Submit quotations in a professional manner, including a detailed description of what is being supplied, and of Beaver terms and conditions

- Follow up on quotations

Order Processing:

- Source products or services for customers, and ensure they meet customer requirements
- Confirm credit status of customers
- Obtain customer Purchase Order for all orders
- Ensure customer’s and Beaver’s terms and conditions are compatible on all orders
- Track and acknowledge any changes on existing orders




- Maintain contact with Beaver departments or vendors to monitor order progress
- (Order follow-up)

- Promptly process all paperwork

Office Assistant

- Promote a professional company image through prompt, thorough, and courteous customer service
- Answer phones, greet visitors, sort mail, organize files, and manage office supplies
- Keep up-to-date with new product lines, services, and/or pricing policies
- Attend company sponsored training as required to improve product knowledge and/or job skills
- Keep work area neat and clean
- Perform other duties as assigned by supervisor

Qualifications:

- Legally able to work in Canada

- High School graduation
- Technical school training is desirable
- Post Secondary education in Business Studies is preferred
- Experience in sales, purchasing, and/or customer service is desirable
- Basic knowledge of electrical apparatus is desirable

-Computer Skills: Typing, Spread sheets, Multi-Media, Operating System, Web browser, Email
- Organization, social media are desirable
- Valid British Columbia Drivers License, full Class 5 or better

- Comfortable with driving trucks
- Valid Forklift, WHMIS and First Aid Certificates is an asset
- Computer skills required; Microsoft Word, Excel and Outlook etc.
- Above average attention to detail, order accuracy and a solid work ethic

Pay: $25.00-$33.00 per hour

Benefits

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Inside Salesperson/ Office support (Nanoose Bay)
🏢 Beaver Electrical Machinery
📍 Nanoose Bay