Vrolyk Insurance and Financial Services is dedicated to providing personalized solutions to meet the insurance and financial needs of our clients.
We offer a broad range of products, including personal and business insurance, retirement planning, and wealth management. As a partner of Canada’s largest co-operative financial institution, we ensure our clients receive exceptional service and comprehensive protection. Whether safeguarding families, assets, businesses, or planning for the future, we are committed to helping clients achieve their goals and secure peace of mind.
Role Description
This is a full-time on-site role located in Nepean, ON for an Insurance Administrator. The Insurance Administrator will handle day-to-day tasks including managing policy documentation, assisting with claims processing, supporting clients in understanding their insurance plans, and maintaining accurate records.
The role also involves providing excellent customer service by addressing inquiries, coordinating with insurers, and ensuring a seamless client experience.
Qualifications
- Robust understanding of Insurance and Finance principles.
- Proven Customer Service skills, with the ability to provide a positive client experience.
- Excellent Organization Skills to manage documentation and ensure records are accurate and up to date.
- Experience in Claims Management, including processing claims and liaising with clients and insurers.
- Proficiency in relevant computer software and tools is a plus.
- Ability to work collaboratively as part of a team and independently when required.
- Previous experience in insurance or financial services is preferred.