Join Ericsson’s energetic team in Ottawa as a Senior Product Support Professional focused on RAN solutions. Be integral to driving innovation and customer satisfaction in a tech-driven environment.
In this pivotal role, you will provide critical technical support for Ericsson's RAN products, working in the RAN Software & Compute Platforms Engineering unit. You will engage with various teams to troubleshoot issues and enhance relationships between design and customer success. Your innovative contributions will play a significant role in commercial deployment support and system integration efforts.
Key Responsibilities:
• Deliver expert competence in RAN product usage • Strengthen collaboration with internal development teams • Drive fault identification and resolution activities • Participate in integration and support initiatives • Facilitate effective communication with customers
Requirements: • Degree in Engineering or related technical field • Extensive RAN troubleshooting experience • Familiarity with RAN SW systems • Proven ability to work cross-functionally • Strong English communication skills
Harness your technical skills and creativity to influence future RAN solutions at Ericsson in Ottawa. #J-18808-Ljbffr
📌 Ottawa Senior Product Support Engineer (Montreal)
🏢 Ericsson
📍 Montreal
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